Customer area: check services, invoices and tickets without calling
Open /en/dang-nhap to view services, invoices, support tickets, handover documents and discount codes in the customer area.
One place to find everything you have bought
The login page at /en/dang-nhap leads to /en/khach-hang. Customers can look up their services, invoices, open support tickets, handover documents and discount codes instead of sending a separate message for every question.
A separate layout for customers
The customer area uses its own layout, separate from the public marketing site, so sales content does not get mixed into the workspace. Its header includes quick search, the sidebar groups Services, Account and Support with item counts, and each opened page is retained as a tab for easy switching.
Live customer data is still being connected
The current version uses sample data to establish the interaction flow first. Login, permissions and invoice synchronisation for real customer data are being completed next. The interface and menu structure will remain the same when live data is connected, so people familiar with the current version will not need to learn it again.
Why provide a customer area instead of answering everything on Zalo?
Answering routine questions one message at a time — this month's invoice amount or progress on a recent ticket — takes time and is easy to overlook. A self-service area lets customers check whenever they need to, while AdSys Team focuses on the work that requires a person to decide.
More news
Advertising On ChatGPT In Vietnam: How It Works, Cost, Who Should Run It
How ChatGPT Ads works in Vietnam: minimum budget, who pays, blocked industries, running it yourself vs hiring it out — sourced facts, no promised results.
What Is Business Automation? A Roadmap for Small Businesses
What is business automation, what types exist, and what are the real benefits and limits? Includes a 4-step roadmap and how to estimate real costs.
Zalo OA Chatbot with n8n: Automated Replies
How to build a Zalo OA chatbot with n8n that replies automatically the right way: consultation-message limits, ZNS, the webhook-AI-human setup, and real costs.