CRM & automated sales workflow

Customer knowledge stored in a salesperson's memory and personal Zalo account creates a serious risk when they leave. This group brings customer profiles, contact history, and the sales pipeline into a shared system. Business owners can see where every deal stands without asking for verbal updates.

Signs you need this
  • Customer data lives in each salesperson's Zalo account and personal spreadsheets, so their departure takes the history with them.
  • You cannot see how many deals are in the pipeline or their stages until the weekly verbal report.
  • When customers ask for an old contract or invoice, staff spend hours searching their email.
  • Following up after a quote relies on a salesperson's memory, and one forgotten call can lose a deal.
After implementation
  • All customers and contact history live in one place, independent of any individual employee.
  • See your pipeline in real time: deal count, value, and stage.
  • Customers look up their contracts and invoices in a dedicated portal without calling for help.
  • The system sends timely follow-up reminders to reduce deals lost through forgetfulness.
Have a specific industry? See CRM + ERP by industry — compare 3-tier pricing across 11 industries.

Not sure where to start

AdSys Audit is a 60–90 minute discovery session that identifies the first tasks to automate in this group. You can also discuss your needs directly with us on Zalo.

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