CRM + ERP for restaurants & cafés
CRM + ERP for restaurants & cafés is custom management software built around how your venue serves customers: from the moment a guest orders, the kitchen receives the ticket, stock is deducted, through to closing revenue for the shift.
- The venue takes orders on paper or several disconnected apps and still tallies a notebook at day's end
- The owner wants to know which dishes are profitable without guessing
- There are 2 or more branches and revenue and stock at each one need to show on a single screen
- A one-person venue where verbal orders are enough — custom software is not needed yet
- Budget under 30 million VND or you need it live next week — custom software needs a review and a few weeks to build
What this package includes
- Review the ordering, kitchen, and cashier process at the actual venue
- Table ordering and kitchen–bar tickets printed by preparation area
- Ingredient quantities per dish, automatically deducted from stock when an order is placed
- Staff shifts, loyal customers, and advance table booking
- Revenue reports by shift and by dish; permissions, training, and warranty per plan
Our process
- DiscoveryWeek 1
Review the ordering, kitchen, and cashier process at the venue
- Agree on scope & sample screensWeek 2
Approve the ordering and kitchen-ticket screens and the list of modules to build first
- First module liveWeeks 3–6
Put ordering and ingredient stock deduction into real use, compared against the old process
- Expand modulesAs scheduled
Add staff shifts, loyal customers, and table booking on the agreed roadmap
- Handover & operationsAfter acceptance
Train cashiers, kitchen staff, and managers; hand over documentation and warranty per plan
Pricing
Starter
- CRM for regulars + table ordering, ingredient stock deduction
- 1 branch/warehouse
- 60-day warranty
Full operations
- CRM + kitchen–bar tickets, staff shifts, table booking
- Management reports
- Zalo OA connection (Zalo message fees billed separately)
- 90-day warranty
Multi-branch
- Multiple branches/warehouses with branch-level permissions
- Integration with existing software after review
- 90-day warranty plus priority support
This range is an estimate for the standard scope and is confirmed after discovery.
Not ready to hire us for a full package? Start with a ready-made workflow
Zalo customer care sequence
New buyers automatically receive thanks, instructions, and timely repeat-purchase reminders through Zalo OA.
n8n workflow · 1,490,000 VNDAutomatic bank transfer reconciliation
When money arrives, automatically match it to an order, notify Zalo, and update the ledger. No more checking statements manually.