An AI assistant grounded in your internal data
AdSys AI is an automated assistant loaded with a business's internal documents and data, including processes, products, and FAQs, to answer customers or staff. Questions outside that data are handed to a person instead of allowing AI to guess.
Price range: 9 – 60 million VND
Signs you need this
- Staff answer the same customer question dozens or hundreds of times a month
- New employees take a month to learn processes because documents are scattered
- You want AI but worry that wrong or invented answers will damage customer trust
- You have written documents, processes, and FAQs that nobody has compiled for AI yet
How it flows
- Existing documents, processes, or question-and-answer histories can serve as AI sources
- A clear set of recurring product, policy, or internal process questions accounts for most inquiries
- You accept handing difficult questions to people instead of expecting AI to handle 100% of situations
- Most customer questions are complex and different every time without clear recurring patterns, making AI less useful
- You have no internal documents or data to load — prepare them before implementation
What this package includes
- Collect and standardize internal documents and data as answer sources
- An AI assistant in website chat, Zalo, or internal chat, depending on your needs
- Human handoff when there is not enough data for a confident answer
- Track unanswered questions so data can be updated regularly
- Train your team to update sources when information changes
Core modules
Summarizes customer history, drafts follow-up messages, and reminds sales of the next action.
Answers from the loaded documents and price lists, handing off when unsure.
Staff ask in Vietnamese and AI searches internal documents directly, with citations.
Reads invoices, contracts, and PDFs and extracts figures into tables without manual entry.
Drafts content in your brand voice and summarizes each campaign's performance.
Our process
- Data assessmentWeeks 1-2
Review existing documents and FAQs and define the assistant's scope
- Standardize dataWeeks 2-3
Organize sources and fill gaps so AI has complete references
- Build the assistantWeeks 3-5
Configure answers from standardized data and set up human handoff
- Internal trialWeeks 5-6
Let staff test it first and record incorrect answers for correction
- Handover and monitoringWeeks 6-7
Launch, monitor, and update source data regularly
Pricing
One focused use case
- 1 use case: AI Support or AI Knowledge
- Load existing documents with human-handoff guardrails
- 30 days of support
Connected internal data
- 2–3 use cases working together
- Read directly from CRM or internal document storage
- Conversation logs for measuring answer quality
- 60 days of support
Company-wide internal assistant
- A shared assistant across departments
- AI Document for invoices, contracts, and PDFs
- Department-level data permissions
- 90 days of support
This range is an estimate for the standard scope and is confirmed after discovery.
Related
Other AdSys products
Mini ERP for small and medium businesses
One operating system for your business: CRM, sales, projects, finance, inventory, and HR — one source of figures instead of seven separate tools.
AdSys CareOngoing system care and maintenance
A technical team monitors, fixes, and improves your delivered systems through a monthly service.
Not ready for a full implementation? Start with a ready-made workflow
Zalo customer care sequence
New buyers automatically receive thanks, instructions, and timely repeat-purchase reminders through Zalo OA.
n8n workflow · 1,790,000 VNDWebsite customer support assistant
A chatbot reads your documents and answers customers 24/7. When it does not know, it hands off to a person instead of inventing answers.
Related specialist services
Frequently asked questions
Will AI invent information?
How can AI learn if we have no documents?
Does it learn by itself over time?
What are the monthly AI operating costs?
Or explore 4 complete packages if you need more than one product.