CRM + ERP for spas & beauty salons

CRM + ERP for spas & beauty salons is custom management software built around a spa's booking, treatment, and guest-care process, from booking an appointment through completing a treatment package and being reminded to return.

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A good fit for

Appointments are booked through a notebook or personal Zalo, causing double-booked slots or missed reminders
There are several prepaid treatment packages that need tracking of sessions used
Technician commissions need calculating per service instead of adding them up by hand at month-end

Not a good fit for

A newly opened spa where the owner works and manages alone with few customers — a notebook is still enough for now
Budget under 30 million VND or you need it live next week — custom software needs a review and a few weeks to build

Want the full system tying together CRM, sales, inventory, finance, and HR? See AdSys Business OS — see here.

Want to compare with the other 10 industries? See CRM + ERP by industry.

What this package includes

Review the booking, treatment consultation, and payment process at the spa
Appointments, treatment packages, and tracking of sessions used
Customer records, with before/after photos stored only when the customer agrees
Technician commissions per service, with appointment and re-treatment reminders via Zalo
Cosmetics stock consumed per treatment; permissions, training, and warranty per plan

Our process

Discovery
Review the booking and treatment consultation process at the spa
Week 1
Agree on scope & sample screens
Approve the booking and treatment-package screens and the list of modules to build first
Week 2
First module live
Put appointments and treatment packages into real use, compared against the old notebook
Weeks 3–6
Expand modules
Add customer records, technician commissions, and cosmetics stock on the agreed roadmap
As scheduled
Handover & operations
Train front desk and technicians; hand over documentation and warranty per plan
After acceptance

Pricing

Starter

From 30,000,000 VND

CRM for regulars + appointments, treatment packages
1 branch/warehouse
60-day warranty

Get a detailed quote

Full operations

From 55,000,000 VND

CRM + customer records, technician commissions, cosmetics stock
Management reports
Zalo OA connection (Zalo message fees billed separately)
90-day warranty

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Multi-branch

From 90,000,000 VND

Multiple branches/warehouses with branch-level permissions
Integration with existing software after review
90-day warranty plus priority support

Get a detailed quote

This range is an estimate for the standard scope and is confirmed after discovery.

Not ready to hire us for a full package? Start with a ready-made workflow

n8n workflow · 1,290,000 VND

Zalo customer care sequence

New buyers automatically receive thanks, instructions, and timely repeat-purchase reminders through Zalo OA.

n8n workflow · 1,490,000 VND

Automatic bank transfer reconciliation

When money arrives, automatically match it to an order, notify Zalo, and update the ledger. No more checking statements manually.

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Frequently asked questions

How is this different from off-the-shelf spa software?

Off-the-shelf software usually offers only simple booking and struggles to track sessions remaining on each treatment package. The custom version matches how your spa sells packages and pays technician commissions.

Can old customer and treatment-package data be migrated?

Yes, after reviewing the customer list and remaining sessions on each package; the specific scope is listed in the quote. Your data stays on your own server (or one you rent); AdSys keeps no copy after handover.

Can it be built in parts, and how soon can we use it?

Yes. Appointments and treatment packages are built first — the first module is usually live in 3–6 weeks; the remaining modules follow on the agreed roadmap.

Are before/after photos saved automatically?

No. Photos are saved only when the customer agrees, and how they're used — kept on file or used in advertising — requires the spa's clear permission from the customer beforehand.

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